{"id":1791,"date":"2024-05-02T10:01:04","date_gmt":"2024-05-02T08:01:04","guid":{"rendered":"https:\/\/caf-rapport-activite.fr\/caf33-2023\/?post_type=temp-fort&#038;p=1791"},"modified":"2024-05-03T15:10:16","modified_gmt":"2024-05-03T13:10:16","slug":"rencontre-des-mediateurs-administratifs-de-la-nouvelle-aquitaine","status":"publish","type":"temp-fort","link":"https:\/\/caf-rapport-activite.fr\/caf33-2023\/temp-fort\/rencontre-des-mediateurs-administratifs-de-la-nouvelle-aquitaine\/","title":{"rendered":"Rencontre des m\u00e9diateurs administratifs de la Nouvelle-Aquitaine"},"content":{"rendered":"\n<p class=\"has-pale-cyan-blue-background-color has-background\">Les 30 et 31 mars 2023, la Caf de la Gironde a accueilli les m\u00e9diateurs administratifs de la Nouvelle-Aquitaine pour leur s\u00e9minaire r\u00e9gional. <\/p>\n\n\n\n<p>Apr\u00e8s un tour de table en guise de pr\u00e9sentation, les participants ont pu \u00e9changer sur : <\/p>\n\n\n\n<ul>\n<li>L&rsquo;actualit\u00e9 de leur Caf<\/li>\n\n\n\n<li>Leur bilan d&rsquo;activit\u00e9 2022<\/li>\n\n\n\n<li>Les th\u00e8mes forts rencontr\u00e9s sur l&rsquo;ann\u00e9e \u00e9coul\u00e9e et leurs impacts sur l&rsquo;activit\u00e9 de m\u00e9diation <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"576\" src=\"https:\/\/caf-rapport-activite.fr\/caf33-2023\/wp-content\/uploads\/sites\/13\/2024\/05\/image-1024x576.png\" alt=\"\" class=\"wp-image-1792\" srcset=\"https:\/\/caf-rapport-activite.fr\/caf33-2023\/wp-content\/uploads\/sites\/13\/2024\/05\/image-1024x576.png 1024w, https:\/\/caf-rapport-activite.fr\/caf33-2023\/wp-content\/uploads\/sites\/13\/2024\/05\/image-300x169.png 300w, https:\/\/caf-rapport-activite.fr\/caf33-2023\/wp-content\/uploads\/sites\/13\/2024\/05\/image-768x432.png 768w, https:\/\/caf-rapport-activite.fr\/caf33-2023\/wp-content\/uploads\/sites\/13\/2024\/05\/image.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Durant l&rsquo;ann\u00e9e 2022, la m\u00e9diation administrative a \u00e9t\u00e9 principalement sollicit\u00e9e par les allocataires au titre de la <strong>r\u00e9forme des aides au logement <\/strong>(avec la mise en \u0153uvre du principe de contemporan\u00e9it\u00e9 dans la prise en compte des ressources); des<strong> mutations entre Caf ;<\/strong> des <strong>contr\u00f4les sur places<\/strong> ; de l&rsquo;<strong>incompr\u00e9hension des indus<\/strong> et des <strong>r\u00e9sidences altern\u00e9es<\/strong> avec enfants \u00e0 charge. <\/p>\n\n\n\n<p>Ce s\u00e9minaire r\u00e9gional a permis de revenir collectivement sur <\/p>\n\n\n\n<ul>\n<li>Les impacts de la Loi de Financement de la S\u00e9curit\u00e9 Sociale (LFSS) 2023 en termes de lutte contre la fraude <\/li>\n\n\n\n<li>La t\u00e9l\u00e9proc\u00e9dure m\u00e9diation, dont la g\u00e9n\u00e9ralisation \u00e9tait pr\u00e9vue pour l&rsquo;ensemble des Caf en octobre 2023 <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\"><h2 id=\"at-17911\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Quel est le r\u00f4le du m\u00e9diateur administratif ? <\/h2><div id=\"ac-17911\" class=\"c-accordion__content\">\n\n<p>Le m\u00e9diateur administratif de la Caf intervient \u00e0 la suite d\u2019une d\u00e9marche pr\u00e9alable, lorsqu\u2019une situation de blocage persiste.\u00a0Il est \u00e0 l&rsquo;\u00e9coute des usagers. <\/p>\n\n\n<p>Tenu par le secret professionnel, il reste impartial et neutre.\u00a0Il restaure le lien entre l\u2019usager et l\u2019organisme en r\u00e9tablissant le dialogue, et s\u2019assure de l\u2019acc\u00e8s au droit, dans le respect de la r\u00e9glementation en vigueur.<\/p>\n\n\n<p>L\u2019action du m\u00e9diateur concerne les prestations familiales et sociales individuelles vers\u00e9es par la Caf.<\/p>\n\n\n<p>La m\u00e9diation administrative est un service offert \u00e0 tous les allocataires. Ce service se distingue de la m\u00e9diation familiale, d\u2019une demande de recours aupr\u00e8s de la Commission de recours Amiable ou du Tribunal judiciaire.\u00a0<\/p>\n\n\n<p>La m\u00e9diation a pour effet de suspendre les d\u00e9lais de recours \u00e0 compter de la recevabilit\u00e9 de la demande.\u00a0<\/p>\n\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Les 30 et 31 mars 2023, la Caf de la Gironde a accueilli les m\u00e9diateurs administratifs de la Nouvelle-Aquitaine pour [&hellip;]<\/p>\n","protected":false},"featured_media":1793,"parent":0,"menu_order":21,"template":"","activite":[7],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rencontre des m\u00e9diateurs administratifs de la Nouvelle-Aquitaine - Caf33 - 2023<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/caf-rapport-activite.fr\/caf33-2023\/temp-fort\/rencontre-des-mediateurs-administratifs-de-la-nouvelle-aquitaine\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rencontre des m\u00e9diateurs administratifs de la Nouvelle-Aquitaine - 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